Make a referral

Health professionals can refer clients or you can request to use our services yourself.


Latest advice as of 6 August 2021

The current restrictions in place across Victoria mean we have had to make some changes to our services.

Our doulas are permitted workers and continue to provide labour and birth support to clients in line with hospital restrictions and individual circumstances.

Antenatal education and support and postnatal support is currently provided remotely, via video call or phone.

Referrals for antenatal education, labour and birth support and postnatal support can continue to be made through our website. Please contact us if you have any questions about our services throughout these periods of restrictions.

Please note: We continually monitor DHHS advice and update our position accordingly.

We thank you for remembering that our doulas are all volunteers. Birth for Humankind takes seriously our responsibility to protect the health of our volunteers and their families, and to work safely within the Department of Health's Guidance and our COVID-Safe Business Plan.

Client eligibility criteria

Our programs are provided free of charge to people who are experiencing financial hardship and meet at least one of the following criteria:

  • At risk of perinatal mental health issues
  • Under 25 years of age
  • Experiencing homelessness
  • Newly arrived migrant
  • Refugee background or seeking asylum
  • History of mental health issues
  • Current or historical substance misuse
  • Experience of trauma, abuse, family violence
  • Aboriginal and/or Torres Strait Islander
  • Lacking a birth support person

We try our best to support everyone who is referred to us. However, due to increasing demand for our services, we are not always able to provide support for everyone.

We provide the following support services for eligible clients in greater Melbourne and Geelong.

  • 1:1 birth support (includes 2-3 antenatal appointments, support during labour, 1-2 postnatal appointments)
  • 1:1 extended postnatal support (includes 12 hours support during the six weeks after birth)

Our doulas provide one-to-one education tailored to suit the needs of the client as a stand alone service. If your client is in need of additional education support related to pregnancy, birth and the early postnatal period please submit a referral.

We welcome self-referrals and referrals from agencies and services. Referrals can be made at any stage during the pregnancy, however if the estimated due date is within the next four weeks, please provide as much detail as possible about the client. We will do our best to match them with a doula as soon as possible and will let you know if we have been able to.

Make a Referral

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